Putting customers first – even after the purchase
At OCHSNER, customer satisfaction is our top priority. Individual support does not end at the moment of purchase. The in-house technical customer service continues to offer comprehensive assistance. Customers can count on expert, reliable help, available at any time. OCHSNER also offers the option of remote maintenance via the internet for many products. The Customer Service regularly achieves top scores in ongoing evaluations via a certified SMS survey system. This is a further reflection of what makes the company unique: quality, futureproof technology and customer focus, which set the gold standard for state of the art heat pump technology.