Consultation: comprehensive, free of charge and without obligation
Our system partner will be glad to arrange a consultation with you, during which every aspect of a conversion or retrofit will be discussed. He or she will look at your existing heating system, the building and its surroundings (land, garden, etc.) in order to establish which type of heat pump is most suitable for you.
Designing the equipment and calculating the heating requirements
Depending on the circumstances, the options are either to replace the existing boiler with a heat pump or to install a heat pump in addition to the existing boiler. In both cases the cost savings will be substantial.
If the existing boiler is retained, it will only be used on the coldest days and will operate efficiently alongside the heat pump.
Once your individual situation has been analysed (area to be heated, heat demand, underfloor, wall or radiator heating, available space and potential for using water, ground or air as the heat source), the expert will identify the most appropriate heat pump and the best heat source for you. For heating conversions or retrofits, an air-source heat pump is often the ideal solution because it requires no expensive work to harness the heat source (groundworks, drilling, digging). All it requires is narrow piping (the thickness of your finger) running from outside into the building.
Our system partner will use the following details to plan your system and draw up an accurate quote:
- Heat demand before or after thermal insulation
- Maximum flow temperature currently required by the heating system
- Pipe cross-section used by the heating system
- Difference between inlet and return temperature (spread)
- Hot water heating
The flow temperature is a first meaningful indicator about your heating system.
Technical implementation/installation
Once the OCHSNER system partner has planned your system and your order has been placed, the system is manufactured at the OCHSNER factory and then installed on your premises by the system partner. Depending on the type of heat pump and the heat source used (ground, water, air), this will involve laying pipes in the ground, sinking a well, installing probes or erecting the evaporator housing. The heat pump will be installed and connected inside the building. The space required by the pump depends on the system, but it is always very compact. And you will be amazed by how quiet a modern heat pump is.
Any modification to the structural fabric of the building is minimal. The new OCHSNER split design air heat pump in particular is ideal for retrofits because it requires so little structural work. This space-saving and highly efficient solution requires no excavation or drilling. All that is involved is to run narrow piping (the thickness of your finger) through the wall.
OCHSNER heat pump technology guarantees the highest energy efficiency ratios and lowest running cost achievable with air-source heat pumps.
Commissioning
Once the installation and conversion work has been completed, your new heat pump is commissioned and set up by the OCHSNER customer service team. You will also be shown how to operate the system. However, should you have any questions at a later date you can contact our system partner or our customer service team at any time.
Service/customer service
For customer support following installation you can contact our system partner and our extensive OCHSNER customer service network on the following service number 24 hours a day:
+43 (0)5 042 45 - 499
Depending on how much information you require, you can use this form to
- Request a brochure on planning heating systems for new builds or retrofitting a heat pump in an existing building
- Ask for a personal consultation with our system partner
We look forward to hearing from you.